(If you’re trying to change your address, please contact your retailer - see below for more information) Please note that if your package is out for delivery, the instructions may not be available until the next delivery attempt within 1-2 business days. This is the best way to communicate instructions to our team and driver. If you have delivery instructions to add to your order please submit an inquiry after tracking by choosing “Add Delivery Instructions to Order”. Where can I enter delivery instructions to my order? Generally, if your status has not changed in 3 business days, please reach out to your retailer for assistance.Ĭan I change my delivery address once it has shipped?įor security reasons, your retailer will need to approve changes to your delivery address. If tracking only shows “LABEL CREATED, TRACKING DETAILS WILL BE AVAILABLE ONCE THE PACKAGE ARRIVES AT THE LASERSHIP FACILITY” that means your package has not been received by LaserShip for delivery. If your package is delayed, LaserShip are working to deliver it safely and soon. We’re unable to make same day reattempts. You package should be attempted within 1-2 business days. If there are any corrections or additions like delivery instructions or access codes, please submit an inquiry after tracking by choosing “Add Delivery Instructions to Order”. Please take a moment to check your “ship to” address on your retailer’s website. If you’re disputing that a delivery attempt was made, we apologize. This could be for several reasons, including issues with package safety, the delivery address, or accessing the delivery location. When a delivery is marked as “attempted” it means that the package was loaded onto a vehicle, but LaserShip was unable to deliver it to the final destination. What does “attempted” mean? No one came to my house, and I was home all day If you’ve already placed an investigation and it’s been more than 2 business days with no updates or package location, please contact your retailer for next steps and further assistance. Then check your email for more information on the investigation process. This will open an investigation for the package. If your package is marked delivered but you cannot locate it, please submit an inquiry with LaserShip after tracking by choosing “Tracking shows delivered no package”. What do I do if my package is marked delivered but I can’t find it? Thanks to this proactive approach, they’ve grown to be the largest regional last mile carrier in the country. But in general, deliveries are usually delivered in a considerably quicker time, as these are only domestic in nature.Through the many changes to e-commerce and delivery, LaserShip has continuously adapted to ensure they always provide shorter transit times, more flexibility and lower costs than our competitors. However, you can use LaserShip to track a package to identify where your package is going and how long it will be before it reaches its final destination. If the purchase is made in the afternoon, LaserShip delivery will be the next business day. However, shipments made in association with Amazon, which is daily, can be delivered the same day, as long as the purchase is made before noon. While the standard delivery option caters to most shipping needs, LaserShip also offers expedited services to accommodate urgent requirements, making sure that the packages arrive either on the next business day or even the same day of dispatch. However, for shipments that transit longer distances across the United States, the delivery might extend up to 5 days. Normally, packages reach their recipients within 2 to 4 business days. LaserShip's delivery time depends based on the origin and final destination of the package. The package has successfully been delivered to the recipient's address. The package is with the delivery driver and is on its way to the recipient's address. The package has left the LaserShip facility and is in transit to its next destination. The package has arrived at the local LaserShip facility and is being prepared for final delivery to the recipient. Package received by your local LaserShip facility and is processing for delivery, see Estimated Delivery Date The package is in transit and is en route to the designated LaserShip facility. Your package has been received and is on its way to your LaserShip Facility, see Estimated Delivery Date The package is still with the seller and has not yet been handed over to LaserShip for delivery. Please continue to check your tracking for real time updates We're awaiting receipt of your package from the seller. Below are some of the tracking updates that you can expect when you track your packages: Tracking Update When you track your LaserShip packages on Ship24, you will receive tracking notifications that get updated every time it reaches another point.
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